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Booking Conditions

The Holiday Contract: You enter into a contract with us when we accept your booking form and deposit payment and issue written confirmation of your booking. The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms and conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking.

How to Book: Please telephone us on 01629 581439 or 07715037373 or email us to confirm the property is available on the dates you require. We can then hold this provisionally for 7 days giving you time to complete the booking form and send in your cheque/payment.

Deposits: A non-refundable deposit of £100 is payable at the time of booking in order to reserve the property. Bookings made less than eight weeks before your arrival date must be accompanied by the full amount of the holiday charge.

Balance: The Balance must be paid so as to arrive no later than 6 weeks before the commencement of your holiday. Payments can be made by cheque or postal order and sent to the address specified on the booking form. Payments can also be made by bank transfer.

Accommodation: Only those people listed on the booking form can occupy the lodge and use the facilities of Limefitt Park. If this legal requirement is not met, your booking will be terminated and you will be asked to leave, with no refund made.

Cancellation: If you cancel your holiday more than 8 weeks before it is due to start then your deposit will be forfeit. If you cancel less than 8 weeks prior to the holiday then the full balance remains due and is not refundable. We strongly recommend that you take out suitable holiday insurance. If you choose not to then you accept responsibility for any loss that you may incur due to your cancellation.

Arrival & Departure Times: On your day of arrival your accommodation is available from 3.00 p.m. In order for us to prepare for our next guests we do ask that you vacate your accommodation by 10.00 a.m. on your day of departure.

Damage to Property: In making a booking you accept responsibility for any damage caused by you or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. Please treat the facilities and accommodation with due care so that other guests may continue to enjoy them. In the event that you notice damage in your accommodation please let us know immediately so that we can take the appropriate action. All accommodation must be left in a clean and tidy state and all furniture returned to the place in which it was found on entry. Premises are inspected at the end of the holiday and you may be charged for any loss or damage found.

Smoking: Smoking is strictly forbidden inside the lodge.

Barbecues: For safety reasons, no barbecues of any type may be used on the lodge decking. Please use the garden to the side of the lodge instead.

Single Sex Groups: We are sorry that we cannot accept group bookings of (3 or more) from single sex groups. We reserve the right to apply discretion in certain circumstances.

Cots & Highchairs: A travel cot & highchair are available. Please enquire at time of booking. If a cot is booked please remember to bring your own cot linen.

Pets: One well behaved pet allowed - £15pw. Pets should not be left unattended in the cabin and they are not permitted on the furniture. Please bring your own towels and rugs for your pet. We cannot accept bookings from guests wishing to bring any of the following breeds of dog - American Pit Bull, Japanese Tosa, Dogue Argentina or Fila Brasileiro (or any other dog deemed dangerous by the Dangerous Dogs Act).

Right of Entry: We reserve the right to enter accommodation at any time under any circumstances or emergencies.

Unreasonable Behaviour: For the convenience of our guests, we reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking or their guests may impair the enjoyment, comfort or health of other guests at Limefitt Park.

Availability of Facilities: In some circumstances accommodation, entertainment or a facility may be temporarily withdrawn due to maintenance, renovation, adverse weather conditions or any other factor outside our control. We reserve the right to make such alterations as are necessary in the above circumstances without prior notice, & are unable to pay compensation for any inconvenience caused. Certain facilities are subject to an additional cost. Please note availability of off-peak facilities like those at the leisure facilities at White Cross Bay, the on-site shop and the Hay Barn Inn may be reduced or restricted at certain times of year - please enquire at time of booking.

Data Protection Policy Statement: We will hold information provided by you to us in connections with your booking(s). It will be used in connection with your booking and for informing about the lodge.

Limitation of Liability: We accept responsibility for those arrangements of your holiday which are within our control, but we cannot accept liability for any injury, loss or damage, suffered by you or any other member of your party.

We are Here to Help: Obviously there are times when something can go wrong. We ask you to inform us as soon as possible during occupation on the contact numbers provided so we can try to resolve any problems as soon as possible. We regret that any complaints received on departure or at a later date cannot be effectively dealt with, as it should be appreciated that it is not possible to correct or investigate effectively any problem at that time.

If still dissatisfied then you must write to us within 28 days of your return, we do not have to look at complaints received after this limit. If you return home before telling anyone of your difficulties we cannot accept any liability.

Variation: We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.

If you need any further information please don't hesitate to email us.

All details on the website are given in good faith and believed to be correct, but their accuracy is not guaranteed.


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